Consumer Alleges Being Charged Extra Fees For Cash On Delivery Option; Consumer Affairs Dept Launches Probe
A user on X shared a screenshot from an e-commerce website that listed several extra fees, including payment handling fee, offer handling fee and protect promise fee.
Oct 06, 2025, 12:21 PM IST
Govt Allows Companies To Display Revised MRPs On Old Unsold Packs Of Products
The difference between the retail sale price originally printed on the package and the revised price shall not, in any case, be higher than the extent of increase in the tax if any, or in the case of imposition of fresh tax, such fresh tax, on account of implementation of GST Act and Rules.
Sep 10, 2025, 10:28 AM IST
What Is Dark Pattern? How Digital Platforms Trap Users With Cheap Trial Offers?
Several well-known Indian platforms, including Kuku, Stage, and Seekho, have come under increasing scrutiny for reportedly using misleading billing methods, said media reports.
Jun 01, 2025, 09:03 AM IST
CCPA Issues 325 Notices For Consumer Right Violations, Imposes Penalties Worth Rs 1.19 Crore
On Tuesday, the Parliament was informed that the CCPA imposed penalties of Rs 61.60 lakh on 19 coaching institutes and issued notices to 45 coaching centres for misleading advertisements.
Dec 18, 2024, 20:20 PM IST
Govt Addresses Surge In Fake Online Reviews With E-Commerce Giants— Check Details
The draft quality control order (QCO) will be placed for public consultation for submitting comments within a prescribed time frame.
May 15, 2024, 20:39 PM IST
BEWARE Of Drip Pricing Customers! Lodge Your Complaint At THIS WhatsApp Number, Dept Of Consumer Affair Tweets
In Drip pricing, customers are often lured into a product or item via a pricing technique, showing only part-pricing of the product in advertisement while the real amount is revealed only during the full and final billing.
May 06, 2024, 15:18 PM IST
Government Permits Export Of 99,150 Metric Tonnes Of Onions To 6 Countries
The offer rate of NCEL to the buyers takes into account the prevailing prices in the destination market and also international and domestic markets.
Apr 28, 2024, 20:23 PM IST
'Service Charge Optional, Don't Force Customers To Pay': Govt Writes To Restaurant Bodies Over Brawl At Noida Mall
On Monday, a video of alleged physical violence between patrons and employees at the Spectrum Mall in Noida's Sector 75 went viral on social media.
Jun 21, 2023, 16:52 PM IST
Centre to develop framework to check fake reviews on e-commerce websites
The government will develop a framework to keep a check on fake reviews posted on e-commerce websites to protect consumer interest.
May 28, 2022, 12:26 PM IST
Govt to form panel to deal with complaints of online shoppers
The decision has been taken in the wake of several complaints from online buyers related to delay or non-delivery of products and sub-standard goods.
Apr 19, 2016, 16:03 PM IST
Commerce Ministry to hold meeting with pulses importers tomorrow
Concerned over widening gap in demand and supply of pulses leading to exorbitant rise in prices, the Commerce Ministry will hold a meeting Wednesday with importers on their strategy on dealing with the situation in the coming months.
Dec 02, 2015, 16:44 PM IST
Govt will continue to pursue Rs 640-cr Maggi suit
This is for the first time that a company was dragged to NCDRC using a provision in the three-decade old Consumer Protection Act.
Nov 20, 2015, 20:07 PM IST
CCEA may extend ban on onion hoarding by 1 year tomorrow
The Cabinet Committee on Economic Affairs may consider tomorrow a proposal to extend by one year the ban on hoarding of onions beyond a prescribed limit.
Jun 30, 2015, 17:51 PM IST
Government to 'empower' consumer protection bodies: Paswan
The government plans to amend the Consumer Protection Act to make the redressal mechanism easy and universally accessible, Consumer Affairs, Food and Civil Supplies Minister Ram Vilas Paswan said Monday.
Jan 19, 2015, 23:06 PM IST
Govt planning regulator for direct-selling sector: Paswan
Government is considering a regulator for the direct selling sector to safeguard interests of consumers by distinguishing between genuine and fraudulent players, Consumer Affairs Minister Ram Vilas Paswan said Thursday.
Dec 04, 2014, 20:06 PM IST