Ministry of Consumer Affairs

National Consumer Helpline Recovers Rs 45 Crore In Refunds For Consumers Over Eight Months

The government noted that having more than 1,000 partner companies helped the helpline resolve complaints more effectively.

Dec 28, 2025, 00:34 AM IST

Road Safety Alert: Centre Urges Two-Wheeler Riders To Use BIS-Certified Helmets- Details

In the last financial year, it tested over 500 helmet samples, and more than 30 search-and-seizure operations were carried out for misuse of the BIS Standard Mark.

Jul 05, 2025, 17:37 PM IST

E-commerce Giants Remove Walkie-Talkie Listings After Govt Cracks Down On Illegal Sales

Under the new guidelines, online platforms are now required to clearly mention whether a walkie-talkie requires a license, display approved frequency ranges, and provide valid regulatory certifications such as Equipment Type Approval (ETA). 

May 31, 2025, 19:26 PM IST

Internships For 500 Students AT BIS Under Ministry of Consumer Affairs --Check Details

The internships will be offered to students enrolled in 4-year degree courses, 5-year integrated degree courses, postgraduate degrees, and diploma programmes. 

Apr 22, 2025, 15:30 PM IST

India Extends Duty-Free Import Of Yellow Peas For Another Four Months

Despite several measures, including various incentives to farmers, India is still dependent on imports of pulses for its domestic requirements. 

May 05, 2024, 15:06 PM IST

Big Update! Shopkeepers Can No Longer Ask For Mobile Number Before Generating Bill

According to Consumer Affairs Secretary Rohit Kumar Singh, the Ministry of Consumer Affairs has issued a warning requesting shops not to require customers to provide their personal contact information for certain services.

May 27, 2023, 15:16 PM IST

National Lok Adalat across the country on November 12 to settle pending cases

A large number of consumer cases are expected to be resolved due to the benefits of the Lok Adalat system and mutual settlement between parties

Oct 07, 2022, 11:20 AM IST

Changes in food packaging rules to come into effect from December 1; consumers to get accurate product details

The new rules will apply to a total of 19 types of items including milk, tea, biscuits, edible oil, flour, bottled water, baby food, pulses, cement bags, bread and detergents. 

Oct 01, 2022, 09:32 AM IST

‘No more misleading, surrogate ads’: Centre warns advertising agencies

The Department said that it has been noticed that the guidelines are not being strictly complied with by the concerned entities and the prohibited goods are being advertised through surrogate goods and services

Aug 31, 2022, 23:56 PM IST

DNA: What is Government's One Nation One Charger strategy?

Now the government is preparing that all types of gadgets can be charged with a single common charger. For this, the government had called a meeting of all the state holders associated with the mobile industry of the country. In this meeting, it was considered to prepare the strategy of One Nation, One Charger.

Aug 18, 2022, 01:04 AM IST

Govt pulls up edtech companies for mis-selling courses to parents, industry body responds

India Edtech Consortium (IEC) on Saturday said it is committed to protecting consumer interest and has resolved 100 per cent complaints received till June.

The 

Jul 16, 2022, 16:13 PM IST

Amazon, Flipkart slapped with notices for violating this mandatory policy norms — Complete details inside

The notices stated that on examining the concerned advertisements, it was found that the mandatory declarations were not mentioned as per the norms under the Legal Metrology (Packaged Commodity) Rules.

Oct 17, 2020, 07:43 AM IST

Piyush Goyal gets additional charge of Ministry of Consumer Affairs after Ram Vilas Paswan’s demise

Union Railway Minister Piyush Goyal was on Friday given additional charge of the Consumer Affairs, Food and Public Distribution Ministry, a portfolio held by the late Lok Janshakti Party leader Ram Vilas Paswan.

Oct 09, 2020, 14:12 PM IST

Government taking measures to stabilise essential food prices, says Centre

In a written reply to a question on the issue, the minister stated that the government utilises trade and policy instruments like import duty, Minimum Export Price, export restrictions, the imposition of stock limits and advising the states for effective action against hoarders & black marketers etc. to regulate domestic availability and moderate prices.

Feb 04, 2020, 18:01 PM IST

Narendra Modi govt to import onions from Turkey, Egypt to curb soaring retail prices

The Narendra Modi government will import 11000 Metric Ton (MT) of onion from Turkey in addition to 6090 MT from Egypt in the backdrop of soaring onion prices in the retail market. 

Dec 01, 2019, 19:56 PM IST

BIS hallmarking for gold jewellery mandatory from January 15, 2021: Govt

A notification in this regard would be issued by the government on January 15 2020 making it mandatory for the jewellers to mark gold.

Nov 29, 2019, 17:10 PM IST

We have taken required steps to curb onion hoarding, says Ram Vilas Paswan

On Tuesday, the ministry of consumer affair had held a meeting wherein several decisions were taken to curb the problem of rising onion prices in the country and it also directed states to take quick action on the matter.

Nov 06, 2019, 17:33 PM IST

Legal experts divided over service charge in restaurants

Opinion appears to be divided among legal experts on the government's approach on service charge in restaurants, with a section terming it totally "illegal and unfair" trade practice and the other favouring making the levy optional.

Mar 05, 2017, 13:16 PM IST

Centre asks states to remove taxes on pulses and edible oils

Government has asked the states to remove all local taxes on essential food items, like pulses and edible oils, among other steps to ensure supplies at affordable prices.

Jul 24, 2016, 16:30 PM IST

Frame separate law for direct selling business: Traders body to government

Traders body CAIT has asked the government to formulate a separate law to regulate and monitor direct selling business in the country.

Nov 30, 2015, 00:54 AM IST